Frequently Asked Questions
Everything you need to know about your Ring experience.
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Do your products come with a warranty?
Yes, all Ring hardware includes a one-year limited warranty that covers defects in materials and workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support digital wallets like Apple Pay, Google Pay, and PayPal.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do I need a subscription to use all product features?
While basic features are included with every device, certain advanced features like video recording and cloud storage require an optional Ring Protect subscription plan.